Industry insiders reveal four major water injection behaviors in the furniture market

Jiang'an Consumers Association and Erqi Street Office are located in Hanqi Zhuyeshan Hongqi Building Materials and Home Furnishings Square. People in the furniture industry are invited to expose the four major water injection activities of furniture sales, reminding the public of rational consumption and urging the operators to operate with integrity.


业内人士揭露家具四大注水行为


Insiders reveal the four major water injection behaviors of furniture


Price water false discount


On November 2, 2010, Ms. Xue, a consumer who bought a sofa in Guanxing Furniture, paid a deposit of 6,000 yuan. Soon after, I negotiated a set of sofas with the merchants. The merchants added 1,000 yuan for a total price of 21,000 yuan. On New Year's Day in 2011, Ms. Xue found that the sofa was reduced to 19,848 yuan, and it is unreasonable to think that the merchants should increase the price by 1,000 yuan on the grounds of exchange. After mediation, the claimant has been refunded 1112 yuan.


Professionals remind that furniture merchants often do some promotional activities, and these furniture prices are flexible, and some people have never even sold at the original price.


Product water injection


On June 16th, 2011, the barbecue shop of Xinjiang Batur opened, and spent 13200 yuan to buy six frosted glass table combinations at the Odyssey home store. When the goods were received, six tables were painted with different colors, and the replacement was rejected. . After the mediation by the Consumers Association, a full refund.


Professionals have warned that furniture that looks no different in appearance may have a big difference in production materials. There are also some merchants that use non-brands to refill brands, sample products to be genuine, and replace hardware accessories with cheap materials.


Concept water injection solid wood into a steamed bread


Professionals introduced that many concepts in the home furnishing industry, solid wood environmental protection has become a gimmick, such as solid wood furniture into solid wood composite furniture, mahogany furniture is actually mahogany trim furniture, and even individual manufacturers of furniture on the leaflet said that the furniture will be fresh and pleasant The fruit scent, after placing multiple pieces of the furniture combination in the room, it detected that the indoor air pollution exceeded the standard, consumers should pay attention.


Contract water injection by one mouth


On October 5, 2011, Mr. Yao complained that his discounted sample bed for 2180 yuan in urban living homes on September 17th had only bed frames and bedside tables, no mattresses. The merchant refused to return the goods.


The Consumers’ staff saw that the “bed” was only written on the contract and receipt. Due to insufficient evidence, Mr. Yao returned the goods under mediation.


Professionals said that some merchants have simplified the key content on the contract, and the verbal commitment to cater to the customer's psychology has not formed a "black and white". Once a dispute arises, there is no basis for it. Consumers are advised to fill out the contract as much as possible.

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